Q1: Wonder if you accept small orders?
A1: Do not worry. Feel free to contact us .in order to get more orders and give our clients more convener ,we accept small order.
Q2: Can you send products to my country?
A2: Sure, we can. If you do not have your own ship forwarder, we can help you.
Q3: Can you do OEM for me?
A3: We accept all OEM orders,just contact us and give me your design.we will offer you a reasonable price and make samples for you ASAP.
Q4: What's your payment terms ?
A4: By T/T,30% deposit in advance, balance 70% before shipment.
Q5: How long is your production lead time?
A5:It depends on product and order qty. Normally, it takes us 7 days for an order with MOQ qty.
Q6: When can I get the quotation ?
A6: We usually quote you within 24 hours after we get your inquiry. If you are very urgent to get the quotation.Please call us or tell us in your mail, so that we could regard your inquiry priority.
Q7: How can I trace my order?
A:We will send you the tracking number by email.
Q8: If I am not satisfied with the products, what should I do?
A:You can contact us and tell us about your problem. We will offer exchange or repair service under warranty.
Before selling
1. To make sure our parts match with yours, we will discuss and exchange our parts details with each other
2. Genuine parts and OEM parts are available for your choice.
3. Competitive price for genuine parts and OEM parts.
4. For you to check your cost, our part's size, weight and freight will be offered when quotation.
5. Sometimes the parts might be out of stock, we will confirm our stock condition to you before selling.
After payment
1. For the parts in stock, we can deliver within 2 days.
2. Plywood case, carton or pallet etc safe packing are used our parts.
3. DHL, FEDEX, UPS, TNT, EMS, SF EXPRESS etc are offered for your choice.
4. Keep tracing after delivery and feedback any situation until you get the parts safly
After selling
1. 3 months guarantee is offered to our parts since the shipping date.
2. We can offer technical suggestions when you install the parts
